Privacy Policy

Privacy Policy – Fablyn Commercials

Effective Date: 9 August 2025

At Fablyn Commercials, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website, social media platforms, phone, email, or in person.

1. Information We Collect

We may collect the following types of information:

  • Personal Details – Name, phone number, email address, and physical address.
  • Order Information – Products purchased, delivery details, and payment information.
  • Communication Records – Messages, inquiries, or feedback sent to us via email, phone, WhatsApp, or social media.
  • Website Data – Basic analytics such as your IP address, browser type, and pages visited (collected through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your purchases, inquiries, or service requests.
  • Provide after-sales support.
  • Improve our products, services, and customer experience.
  • Send you promotional offers or updates (only if you have opted in).

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

  • Delivery Partners – To deliver your products.
  • Payment Processors – To securely process transactions.
  • Service Providers – Who assist us with marketing, analytics, or IT support (bound by confidentiality).
  • Legal Authorities – If required by law or to protect our legal rights.

4. Data Protection & Security

We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration.

5. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Withdraw consent for marketing communications.
  • Request deletion of your personal information (subject to legal requirements).

6. Cookies

Our website may use cookies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Fablyn Commercials
Ladhies Road, Kamukunji, next to SK Business Center
Email: info@fablyn.co.ke
Phone: 0708 660 741

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